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How can I check if the system is operating properly?

After installation

You can easily check the operating status of the ACIS smart home system using the following methods:

✅ 1. Check via the ACIS app

  • Open the ACIS app to view the status of devices (on/off, connection, response).
  • If there is an error or connection loss, the app will display an alert.

✅ 2. Test device control

  • Turn switches on/off, control lights, curtains, or other devices to check response.
  • If devices respond slowly or do not operate, there may be a connection issue.

✅ 3. Check network connection & power supply

  • Ensure that Wi-Fi or the power system is functioning properly.
  • If using wireless devices, check the signal between the controller and the device.

✅ 4. Receive system alerts

  • The system will send notifications via the app if it detects an error or abnormality.
  • Some devices have LED indicators or sound alarms when an issue occurs.

✅ 5. ACIS support

  • If you encounter any issues, you can contact ACIS for remote inspection and troubleshooting.

Still stuck?

Send a request with photos and an ACIS technician will follow up under your ticket code.

Send a support request

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