Depending on the issue, you may be able to fix it yourself or require support from an ACIS technician.
✅ Simple issues – can be fixed by yourself:
- Lost network connection → Check your Wi-Fi or modem.
- Switch not responding → Check the power supply or restart the device.
- Incorrect scenario configuration → Adjust it via the ACIS app.
✅ Complex issues – require technical support:
- Hardware failure or damaged device.
- Firmware update issues.
- Complete system disconnection that cannot be resolved on your own.
📌 ACIS provides remote support and on-site technicians, ready to assist you in resolving any issues quickly! 🚀